Refund & Return Policy
Returns & Exchanges
We want you to love your CulinaMaison products! If you're not completely satisfied, you can return items within 30 days of delivery.
Return Process:
- Contact us at maisonculina@gmail.com within 30 days
- Items must be unused and in original packaging
- Customer is responsible for return shipping costs
- Processing time: 5-10 business days after we receive the item
Refunds:
- Full refund issued to original payment method
- Shipping costs are non-refundable
- Refunds processed within 5-7 business days
Damaged or Defective Items:
- Contact us immediately with photos
- We'll arrange free return shipping
- Full refund or replacement provided
Non-Returnable Items:
- Items damaged by misuse
- Items returned after 30 days
Contact Us:
Email: maisonculina@gmail.com
We're here to help make things right!